FAQ

Are your materials organic or treated with chem...

Most Ottr soils, mulches, and stone are untreated and safe for gardens, pets, and kids. Color-enhanced mulches and certain blends use specific additives — always noted on product pages.

What’s the difference between mulch types?

Hardwood mulch lasts 12+ months, hemlock and pine bark 8-10 months, color-enhanced black/brown/red about 6-9 months before fading. Here's how to pick.

Can you deliver to tight spaces or over fences?

Ottr's dump trucks need 13.5 ft minimum overhead clearance and 10 ft minimum side clearance. We can't dump over fences but we get as close as access allows.

Do I need to be home for the delivery?

No, you don't need to be home for an Ottr delivery. Provide drop-off instructions at checkout and we'll handle the rest.

Can I schedule a delivery for a specific time?

Delivery windows are typically 2-4 hours. Specific morning, afternoon, or end-of-day blocks can be requested for an additional dispatch fee.

How does delivery work?

How Ottr Landscape Supply delivers bulk materials in Greater Boston: order online, get a scheduling call, dump-truck delivery same-day or next-day.