FAQ

Will the material arrive in an Ottr dump truck?

Yes — all deliveries are made by Ottr trucks or trusted local haulers under the Ottr brand. Our focus is on dependable, on-time service with clean trucks and courteous drivers.

How does the order process work?

It’s simple: Pick your product Use the calculator if needed to estimate quantity Add to cart, then checkout We call to confirm and schedule delivery It’s designed to be fast,...

Can you help me figure out what material I need...

Absolutely. Send us a quick message with details about your project (type, area, use), and we’ll recommend the best material for your goals. Whether it’s mulch for curb appeal or...

How is the material delivered?

All materials are delivered via Ottr dump trucks. We dump the material in your driveway or specified location with safe and easy access.

Do you deliver to my location?

We currently deliver across Greater Boston and surrounding areas. At checkout, you’ll enter your zip code to confirm if you're within our delivery zone. Need a custom quote for further...

How do I calculate how much material I need?

We’ve got you covered — every product page includes a Material Calculator to help you estimate exactly how much you need based on square footage and depth. Still not sure?...