FAQ

How do tax-exempt organizations order?

Email your ST-5 or ST-2 paperwork to sales@ottrsupply.com before you order — we flag your account as tax-exempt, and checkout then runs without the 6.25% Massachusetts sales tax. The exemption needs to be on file first, so send the paperwork before placing your first order; after that, it applies automatically whenever you order while logged in to that account.

How it works

  • Send paperwork: email ST-5/ST-2 forms to sales@ottrsupply.com
  • Account flagged: we set your organization's account up as tax-exempt
  • Order online: checkout runs tax-free from then on

Schools, towns, churches, and nonprofits use this setup for mulch, loam, playground surfacing, and stone deliveries all season. Questions before you send anything? Reach us through the contact page or call or text (617) 645-0987.

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