FAQ

Why might the material I receive look different...

Since we work with natural materials, some variation in color, texture, and moisture content is totally normal. We do our best to keep product images up-to-date and representative of what...

What if I need more than 40 tons?

40 tons is roughly 14 cubic yards of crushed stone, 20 cy of topsoil, or 40 cy of mulch — about 1-3 truckloads. Here's how Ottr coordinates large bulk orders.

Can I find the same material cheaper somewhere ...

Maybe by the cubic yard, but Ottr wins on convenience, scheduling speed, and total project cost (no truck rental, no bag-stacking labor, no return trips).

Will the material arrive in an Ottr dump truck?

Yes — all Ottr deliveries arrive in Ottr-branded dump trucks or trusted local hauler partners operating under Ottr's brand and quality standards.

How does the order process work?

Ottr's order process is 4 steps: pick product, calculator-size your quantity, checkout, dispatcher calls to schedule. End-to-end usually under 5 minutes online.

Can you help me figure out what material I need...

Yes — send us your project type, area, and goals, and we'll recommend the right material and quantity. Free pre-order consult by call, text, or email.