FAQ

How do I add delivery instructions to my order?

Type them into the order notes field at checkout — that's exactly what dispatch and your driver read before the truck rolls. "Dump on the left side of the driveway, past the basketball hoop" is the level of detail we love. Notes travel with the order, so the crew loading the truck and the driver dumping it work from the same plan.

Worth including

  • The precise drop spot, described from the street
  • Gate codes, parking quirks, low wires, or tight turns
  • A photo of the spot — text it over with your order number

Already placed the order? Text (617) 645-0987 any time before delivery day and we'll add your notes to the ticket. More on how drops work is on the delivery page.

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