Yes — your driver texts or calls about 15 minutes before pulling up. You are never left guessing when the truck will show. After you order online, a dispatcher confirms your delivery window by call or text, and the driver adds a short heads-up on delivery day so you have time to move cars or open a gate.
How delivery-day communication works
- After checkout: the dispatcher calls or texts to confirm your 2–4 hour window
- Delivery day: the driver texts or calls roughly 15 minutes out
- Not home? Fine — leave drop instructions at checkout (a photo of the spot helps)
Windows run tighter close to Boston and a bit wider farther out. Full details are on the delivery page, or call or text (617) 645-0987 with questions.
