FAQ

Can you deliver into a gated community?

Yes — gated communities are routine stops; we just need the way in. Drop the gate code, call-box instructions, or guardhouse contact into your checkout notes and the driver takes it from there. Property managers ordering for common areas use the same notes field to route trucks to service entrances.

For a smooth gate delivery

  • Gate code or guard contact in the order notes
  • Give the association a heads-up if its rules require notice for trucks
  • The driver calls or texts about 15 minutes out — you can buzz the truck through remotely

One check worth making: the gate itself needs 13.5 ft of overhead clearance and 10 ft of width. Access details are on the delivery page, or call or text (617) 645-0987 before delivery day.

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